Customer Centricity meets AI

At coeo, customer satisfaction is not merely a goal – it is our core mission. We are much more than a traditional debt collection service provider. Our approach encompasses more than just settling claims. Our priority is to harmonise customer relationships for the long term in the most convenient and efficient way possible. To do this, we use cutting-edge AI-based processes and insights derived from behavioural research. These are perfectly complemented by the extraordinary expertise of our customer service employees. This innovative combination not only makes us a beacon in the industry, but also Europe’s fastest-growing technology-based debt collection company.