Anita Gluszak-Haefs will start as Director Operations at coeo in Dormagen on 01 August 2022.
The 47-year-old lawyer with over 17 years of experience in debt collection held various positions within the industry until 2020, including Managing Director at the Tesch Unternehmensgruppe and the Lowell Group, and most recently as Head of Competence Centre and Member of the Executive Board at atriga GmbH.
With her broad expertise, focusing on strategy development, human resources management, change process management & international key account management, she will be primarily responsible for the design and further development of processes and structures and the implementation of internal as well as external requirements as well as the management of the German operations at coeo.
"In all my previous positions, I have always tried to involve the employees, to let them actively participate in the processes and thus to master internal as well as external requirements in the best possible way. Even though the playing field has always been different, the topics are the same. It's about customer satisfaction, economic success and employee satisfaction in an increasingly digitalised world. For me, this triangle has always been the core of my work. The success of coeo is impressive and I am very pleased to be able to help shape the challenges of the future as part of the team and to walk a successful path together," says Gluszak-Haefs about her new role at coeo.
"I have known Anita for a long time and really appreciate her and her work," says Sebastian Ludwig, CEO DACH of the coeo Group. "It is great that we could win Anita for coeo. She will certainly contribute to coeo continuing to be so successful at the top of the German but also international debt collection market."
Your contact for any questions
coeo Inkasso GmbH
Sarah Lehmann
Head of Marketing & Public Relations
Tel.: +49 2133 2463-0
presse@coeo-inkasso.de