Experience
Innovation driver for an entire industry. 100% smart debt collection - customized, service-oriented and intuitive.
We create the right balance
Our data-driven debt collection strategy and innovative use of AI are establishing new benchmarks in the industry. Our synergistic combination of state-of-the-art technology and human expertise not only achieves the near-automatic settlement of claims, but also creates lasting equilibrium in your business relationships.
Outstanding Customer Experience
Full service, full customer happiness!
Precise collection at all contact points!
Our method is built around self-learning processes that adapt to the behaviour of consumers. The system recognises how they communicate and draws conclusions on how best to respond. For instance, aspects such as tonality, communication channel and payment are selected individually throughout the personal customer journey. This includes all standard digital channels, in addition to the usual methods such as phone calls and written correspondence. The result: settled claims and a relaxed customer!
Best service portal: Superlative customer service
Tailored, service-oriented, intuitive: Your customers can access a portfolio of services on our service portal that is unrivalled elsewhere in the industry. Settling outstanding claims could not be easier or faster. See for yourself!
