Since its foundation, coeo has been synonymous with technological innovation and leadership in the debt collection sector. Our continuous endeavour to push the boundaries of what is possible has made us one of the most successful digital and AI-based debt collection companies in Europe.
Our journey began in our founding year with the automation of processes, followed by the consistent digitalisation of our services. As early as 2017 and 2018, we pioneered the integration of AI - in this case machine learning - and behavioural psychology approaches into our processes.
The emergence of generative artificial intelligence in 2022/2023 has opened up new, previously unimaginable opportunities for us and the entire industry. This revolutionary development is now at the strategic centre of the coeo Group. For this reason, we will be presenting ourselves at www.coeo-group.ai in future. This seemingly small change (.ai) symbolises our profound strategic and technological direction and our commitment to being at the forefront of technological AI progress.
This year marks a turning point where we will fundamentally transform our processes and the entire value chain through the use of our proprietary coeo AI. Our disruptive, modular product approach promises to significantly increase efficiency, minimise human error and significantly improve the customer experience.
We are proud to offer our customers and partners a pioneering platform based on the latest findings in AI and data science.
Contact for queries
coeo Inkasso GmbH
Sarah Lehmann
Head of Marketing & Public Relations
Phone.: +49 2133 2463-0
presse@coeo-inkasso.de